Veterinary Assistant / Customer Service Representative
Veterinary Assistant / Customer Service Representative — Full-Time or Part Time
Join Our In-House & Traveling Veterinary Team
Are you a compassionate, friendly, and dependable person who loves animals and enjoys helping people?
We are looking for a motivated Veterinary Assistant / Customer Service Representative to join our growing veterinary team and work closely with our in-house and traveling veterinarians.
This is an excellent opportunity for someone who enjoys working with both pets and their owners, providing exceptional customer service, assisting with patient care, staying organized, and helping ensure that every client and patient has a positive experience.
What We’re Looking For
We’re seeking a Veterinary Assistant / Customer Service Representative who:
Has previous veterinary, veterinary assistant, animal-care, or customer-service experience
Is compassionate and genuinely cares about patients and their owners
Has excellent communication and customer-service skills
Is friendly, professional, and comfortable interacting with clients
Is comfortable answering phones and assisting clients with questions
Can schedule appointments and communicate appointment information clearly
Is comfortable handling and assisting with dogs and cats
Enjoys assisting veterinarians and veterinary staff with patient care
Is organized, dependable, detail-oriented, and able to multitask
Works well independently and as part of a team
Remains calm and professional in a busy environment
Has a positive attitude and willingness to learn
Enjoys variety and is excited to assist with both in-clinic appointments and traveling veterinary services
Takes pride in maintaining a clean, organized, safe, and welcoming environment
What You’ll Do
Your responsibilities will include:
Greeting clients and their pets in a warm, friendly, and professional manner
Answering phones and responding to client questions
Scheduling, confirming, and managing appointments
Checking clients and patients in and out
Assisting veterinarians and veterinary staff during appointments
Preparing exam rooms and treatment areas
Assisting with patient handling and restraint
Providing basic patient care under the direction of the veterinarian
Assisting with treatments, medications, and other patient-care needs as directed
Helping collect and prepare laboratory samples as directed
Maintaining accurate patient and client records
Communicating veterinary instructions to clients clearly and compassionately
Providing excellent customer service throughout the client’s visit
Assisting with payments, invoices, and general front-desk responsibilities
Cleaning and maintaining exam rooms, treatment areas, and equipment
Keeping the hospital clean, organized, safe, and welcoming
Assisting our traveling veterinarian with house calls as needed
Helping prepare supplies and equipment for traveling veterinary services
Building lasting and trusting relationships with clients and their pets
Supporting the veterinary team with daily hospital operations
Why Join Our Team?
We believe great veterinary medicine starts with a great team.
You’ll have the opportunity to work closely with experienced veterinarians, develop your veterinary and customer-service skills, and play an important role in providing exceptional care to patients and their owners.
No two days are exactly alike. From assisting with veterinary appointments and patient care to answering phones, scheduling appointments, helping clients, and supporting our traveling veterinary services, this position offers variety and the opportunity to make a real difference.
If you love animals, enjoy working with people, take pride in providing excellent customer service, and want to be part of a team that values your hard work and dedication, we would love to meet you!
Position Details
Position: Full-Time Veterinary Assistant / Customer Service Representative
Schedule: Monday–Thursday — No weekends!
Experience: Veterinary assistant, veterinary, animal-care, or customer-service experience preferred
Compensation: Competitive pay based on experience and skill level
Benefits: Competitive benefits package including Health, Dental, Vision, Pet Discounts, and more
Ready to Join Our Team?
If you are a dependable, compassionate, and enthusiastic professional looking for a rewarding position where you can work with animals, help people, and be an important part of a veterinary team, we want to hear from you!
To Apply:
Please send your resume to:
Join our team and help us provide exceptional veterinary care and outstanding customer service — one patient and one client at a time.